Personal Information Collected
There are a number of times which your personal information can help us give you better service. For example, we might ask for your personal information when you’re discussing a service issue on the phone with an associate, registering for a class, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Roth Performance products you own, such as their serial numbers, and date of purchase; and information relating to a support or service issue.
The Roth Performance website allows you to create a “Roth Performance ID” based on your personal information. This convenient function saves you time and allows for easier use of our web services.
Personal Information Disclosure
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
Personal Information Protection
Roth Performance takes precautions, including administrative, technical, and physical measures, to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
The Roth Performance Online Store uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Roth Performance Online Store, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet. We do not store your credit card information on our site.
Personal Information Accuracy
Roth Performance has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information is accurate, complete, and up to date by calling 1-920-585-6534.
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We accept payments through NMI. When processing payments, some of your data will be passed securely to NMI Gateway, including information required to process or support the payment, such as the purchase total and billing information.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the ‘Edit Profile’ page.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Notice to European Users
Roth Performance sells online ONLY to customers located in the United States. We do not offer or sell directly to customers outside of the United States on our website. If you are interested in purchasing Roth Performance products outside the United States you must contact and purchase from European Distributors.
The only time that Personal Information would be collected from users outside of the United States is if that user volunteers to share information by visiting RothPerformance.com and signing up for our mailing list, making a comment on our site, filling out a contact form, or the creation of a cookie(s) or analytic data such as the ip address while visiting our site.
The General Data Protection Regulation puts obligations on users of Personal Information and sets forth principles for its use, and that citizens of the European Union are entitled to know how we intend to use Personal Information.