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Roth Performance’s Privacy Policy Information

Roth Concept Innovations, LLC (“Roth Performance or RCI”)’s privacy policy covers the collection and use of personal information that may be collected by Roth Performance anytime you interact with Roth Performance, such as when you visit our website, when you purchase Roth Performance products or services, or when you call our sales associates. Please take a moment to read the following.

Personal Information Collected

There are a number of times which your personal information can help us give you better service. For example, we might ask for your personal information when you’re discussing a service issue on the phone with an associate, registering for a class, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Roth Performance products you own, such as their serial numbers, and date of purchase; and information relating to a support or service issue.

The Roth Performance website allows you to create a “Roth Performance ID” based on your personal information. This convenient function saves you time and allows for easier use of our web services.

Personal Information Disclosure

Roth Performance takes your privacy very seriously. Roth Performance does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities within the Roth Performance group who will safeguard it in accordance with Roth Performance’s privacy policy. There are also times when it may be advantageous for Roth Performance to make certain personal information about you available to companies that Roth Performance has a strategic relationship with or that perform work for Roth Performance to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data or provide customer service. These companies are also obligated to protect your personal information in accordance with Roth Performance’s policies.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

Personal Information Protection

Roth Performance takes precautions, including administrative, technical, and physical measures, to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

The Roth Performance Online Store uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Roth Performance Online Store, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet. We do not store your credit card information on our site.

Personal Information Accuracy

Roth Performance has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information is accurate, complete, and up to date by calling 1-920-585-6534.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Payment Processing

We accept payments through NMI. When processing payments, some of your data will be passed securely to NMI Gateway, including information required to process or support the payment, such as the purchase total and billing information.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the ‘Edit Profile’ page.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Notice to European Users

Roth Performance sells online ONLY to customers located in the United States. We do not offer or sell directly to customers outside of the United States on our website. If you are interested in purchasing Roth Performance products outside the United States you must contact and purchase from European Distributors. 

The only time that Personal Information would be collected from users outside of the United States is if that user volunteers to share information by visiting RothPerformance.com and signing up for our mailing list, making a comment on our site, filling out a contact form, or the creation of a cookie(s) or analytic data such as the ip address while visiting our site.

The General Data Protection Regulation puts obligations on users of Personal Information and sets forth principles for its use, and that citizens of the European Union are entitled to know how we intend to use Personal Information. 

Personal Information may be processed and stored by Roth Performance or service providers or agents located in the United States. By providing Personal Information directly to Roth Performance you consent to the transfer of such information outside of the European Union and to its storage and use as described in this Privacy Policy.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Privacy questions

If you have questions or concerns about Roth Performance’s Privacy Policy or data processing, please contact us.